Shipping policy

Fast, reliable delivery so you’re ready for game day:

Processing Time

  • Non-custom items ship within 4–8 business days.

  • Custom orders ship 7–14 business days after design approval.

Shipping Methods & Rates

  • U.S. Standard (4–8 business days): flat rate $10

  • U.S. Expedited (2–3 business days): $20

  • International: calculated at checkout based on weight & destination

Tracking & Notifications

  • Once your order ships, you’ll receive an email with tracking details.

  • You can always check the status on our website under “My Orders.”

Lost, Stolen, or Delayed Packages

  • If tracking shows delivery but you haven’t received your gear, contact us at support@sparke.com within 3 days.

  • We’ll work with the carrier to investigate and, if necessary, reship your order.

Address Changes

  • Please confirm your shipping address at checkout.

  • Requests to change the address after fulfillment begins may incur a $10 fee or delay.